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Owned and operated by Reviva Core USA, our team is here to answer questions about saunas, hot tubs, cold plunges, and more.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI). Larger items like saunas and hot tubs may include specific delivery details on the product page.
How can I track my order?
Once your order ships, you will receive a confirmation email with tracking information. You can use that tracking number to follow your shipment directly through the carrier's website. If you have any questions about your order status, feel free to contact us by email or phone.
What is your return policy?
We offer 30-Day Returns on eligible items. If something is not the right fit for your wellness space, please review our Return Policy page for full details on how to start a return. We are happy to walk you through the process if you need guidance.
Can I exchange a product for a different model?
We understand that choosing the right sauna, cold plunge, or red light therapy panel is a personal decision. If you would like to explore an exchange within our return window, contact our team and we will help you find the best option for your space and routine.
How do I choose the right sauna or hot tub for my home?
Consider the available space in your home or backyard, how many people will use it regularly, and whether you prefer a traditional sauna experience or a hot tub soak. Our product pages include detailed dimensions and specifications, and our team is always happy to help you narrow down the best fit.
What is red light therapy and how does it work?
Red light therapy panels emit specific wavelengths of light designed to support skin and muscle recovery as part of a daily wellness routine. Our panels are built for convenient home use, so you can incorporate sessions into your morning or evening without a trip to a clinic.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Free Continental Shipping
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), with no order minimum required.
30-Day Returns
